Shipping Policy

Sure! Here's a detailed and customer-friendly shipping policy for your Spiritual Brass store: 

Shipping Policy

At Spiritual Brass, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand our shipping practices and your responsibilities as a customer.

 

Shipping Rates and Delivery Estimates

  • Domestic Shipping: We offer standard and expedited shipping options within India.
  • Standard Shipping: 5-7 business days, ₹100
  • Expedited Shipping:10-15 business days, ₹300

 

International Shipping: We ship worldwide. Shipping rates and delivery times vary based on the destination.

  • Standard International Shipping: 10-15 business days, ₹300
  • Expedited International Shipping: 20-25 business days, ₹500

 

 

Order Processing 

  • Processing Time:  All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation:  Once your order is placed, you will receive an email confirmation. You will receive another notification when your order has shipped.

 

Shipping Confirmation and Order Tracking 

  • Tracking Number:  You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
  • Tracking Information:  You can track your order using the tracking number provided in the confirmation email.

 

Shipping Addresses 

  • Accurate  Address  Information:  Please ensure that all shipping address details are correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

Shipping Delays 

  • Unexpected Delays:  While we strive to deliver orders within the estimated timeframes, there may be delays due to unforeseen circumstances (e.g., weather conditions, customs delays). We appreciate your patience in such cases.

 

Customs, Duties, and Taxes 

  • International Orders: Spiritual Brass is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages 

  • Handling and Care:  Spiritual Brass is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Proof of Damage:  Save all packaging materials and damaged goods before filing a claim.

 

Returns

   For information on returns, please refer to our Return Policy https://spiritualbrass.com/pages/return-and-refund-policy.

 

Contact Us

 If you have any questions or concerns about your order, please contact us:

  •  Email:  spiritualbrass@gmail.com
  • Phone: +91 9910588542
  • Address:  F No 802, Gh 7, Sector 45, Gurgaon, Gurugram, Haryana, India, 122003

 Thank you for choosing Spiritual Brass for your spiritual and decorative needs!